Privacy Policy

We are pleased about your interest in the Schaeffler Group (Schaeffler AG and affiliated companies) and our products. The protection of your privacy when using our online offer is very important for us. If personal data is processed, we observe the applicable data protection laws.

I.  General information about data processing

1.  Scope and purpose of processing of personal data

In principle, we collect and use your personal data only insofar as it is necessary to provide a functional website as well as our content and services offered on the website. Your personal data is regularly collected and used only after your consent. An exception to this applies in cases where the processing of the data is permitted by law.

2.  Legal basis for data processing

Processing of your personal data is based on the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

If you have given your consent to the processing of personal data for specific purposes, the legal basis for processing of personal data is Art. 6 (1)(a)GDPR. You can withdraw your consent at any time. Please remember that the withdrawal is only effective for the future. Processing based on consent before its withdrawal is not affected.

Processing of personal data in the context of the performance of a contract to which you are a party or in order to take steps prior to entering a contract at your request is based on Art. 6 (1)(b)GDPR. The purposes of data processing are governed by the respective contract documents and the subject matter of the contract.

If processing of personal data is necessary to comply with a legal obligation to which we are subject, Art. 6 (1)(c)GDPR serves as a legal basis.

If processing is necessary for the purposes of the legitimate interests pursued by Schaeffler or by a third party (e.g. to establish or defend legal claims; to ensure IT security; to prevent crimes; to conduct business and to further develop services and products) and if your interests, fundamental rights and freedoms as data subject do not override the aforementioned interest, Art. 6 (1)(f)GDPR serves as the legal basis for processing.

3.  Data erasure and retention period

We process and store your personal data for as long as this is necessary to satisfy the respective purpose. In addition, such storage may take place in order to comply with a legal obligation by Union or Member State law, regulation or other provision to which we as controller are subject. If the data is no longer necessary or if a retention period prescribed by the aforementioned laws has expired, your data will be erased on a regular basis.

4. Access to personal data within the Schaeffler Group and by third parties

Within the Schaeffler Group, those entities gain access to your data who require it as a part of “least privilege” (assignment of user rights to the lowest possible extent) and the “need-to-know” principle (knowledge of data only if necessary).

We may only transfer data to third parties outside the Schaeffler Group if this is necessary, if statutory provision so requires, if you have given your consent or if any commissioned processors have agreed to comply with the requirements of the GDPR and the BDSG.

Under these conditions, recipients of personal data may be: competent internal specialist departments and external service providers, if necessary.

5. Transfer of personal data to a third country or to an international organisation

A transfer of data to countries outside the EU/EEA (so-called third countries) will only take place as it is necessary or required by law, you have given your consent or as part of data processing by a processor. If service providers in third countries are deployed, in addition to written instructions, they are required to comply with data protection standards in Europe by agreeing on the EU standard contractual clauses.

6. IT security and links to third party websites

The Schaeffler Group uses technical and organisational security measures to protect your data that we manage against accidental or intentional destruction, manipulation, loss or access by unauthorised persons. These safeguards are constantly being developed in accordance with the respective new technical possibilities.

Our websites may contain links to the websites of other providers. Our Privacy Policy does not apply to these websites.

7. Obligation to provide personal data

While entering into a contract, you must provide the personal data that is necessary to establish, implement and terminate the contract and to satisfy the resulting duties or that Schaeffler must collect due to legal provisions. Without these data no contract with Schaeffler can be concluded.

If we provide you with offers and services on this website that you can voluntarily use, there is no duty to provide your data to us, but without your personal data, you may not be able to use our offers and services.

8. “Profiling” and automated decision-making

We do not use fully automated decision-making pursuant to Art. 22 GDPR. Schaeffler basically does not use “profiling”. If we use it in individual cases, we will inform you about this separately, if it is required by law and – if necessary - obtain your prior consent.

9. Sources of your personal data

We use data that we receive from you.

II.  Data processing for the provision of the website and the creation of log files

By default, when you visit our website, our web servers obtain and collect the name of your Internet service provider, your IP address, the website from which you are visiting us, the websites you visit on our website, and the date and duration of the visit. This data is stored in the log files of our systems. However, the use of the IP address is limited to the technically necessary extent and is abbreviated and therefore used only anonymously, so that it is not possible to assign the IP address to a user. The data is not merged with personal data.

The legal basis for the temporary storage of data is Art. 6 (1)(f)GDPR.

The temporary storage of the abbreviated IP address by our systems is technically necessary to display the website to your terminal device. Storage in log files is done to ensure the functionality of the website. Data is not being analysed for marketing purposes in this context. For these purposes, we have legitimate interest in processing of data according to Art. 6 (1)(f)GDPR.

The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. Therefore, there is no possibility for you as a user to object to such processing.

III.  Data processing in respect of services offered on the website

On our website various services are offered, for the use of which we request personal data from you. In this context, it is always optional for you to provide us with personal data.

1. Ordering publications

You can order publications offered on this website. To order, you must fill your title, first name, last name, company, street name, zip code, city, federal state, e-mail address, and telephone number into corresponding input mask. We will store this personal data and also transfer it to PVS Fulfillment-Service GmbH, Heinz-Nixdorf-Straße 2, 74172 Neckarsulm (“PVS”) to store it there as well. At the time of sending your order, the date and time of your entry will also be saved. Your consent to this data processing will be obtained during your order.

PVS prints and sends the ordered publications directly to you by post. We and PVS use your personal data solely to handle your orders.

The legal basis for processing of personal data is Art. 6 (1)(a)GDPR.

We will erase your personal data and the additional data collected during the ordering process after six months. The erasure at PVS takes place after the ordering and shipping process has been completed and statutory retention periods have expired.

You have the right to withdraw your consent to the processing of personal data at any time by sending an e-mail to dataprivacy@schaeffler.com. In this case, all personal data stored as part of the contact will be deleted with effect for the future. Depending on the time of your withdrawal, we may not be able to provide you with the ordered publications.

During the ordering process cookies are placed on your terminal device for storing your shopping cart. Further information on the cookies used can be found in our Cookie Policy.

2. Use of our contact and request forms

The website has contact and request forms that can be used to contact us electronically.

To use the contact forms, you must fill mandatory information in the respective input mask marked by an asterisk (e.g. your e-mail address). All other information is optional for you. This personal data will be sent to a department of our company that is responsible for processing and stored in our systems. At the time of sending your message, the date and time of the entry will be saved. We will obtain your consent for processing of the data during the inquiry process.

The data filled in the input mask will be used exclusively to process your inquiry.

The legal basis for the processing of your personal data is Art. 6 (1)(a)GDPR.

The data will be erased as soon as the communication process is completed.

You have the right withdraw your consent to the processing of personal data at any time to by sending an e-mail to dataprivacy@schaeffler.com. In this case, all personal data stored as part of the contact will be deleted with effect for the future. Depending on the time of your withdrawal, we may not be able to answer your request.

3. Use of the Schaeffler info service offers

On the website we offer the possibility to register for Schaeffler info service offers free of charge.

When you register for Schaeffler info service offers and give your corresponding consent, you will receive advertising and information (e.g. newsletter, invitations to trade fairs and events, information about products, services, offers and promotions  including opinion polls and company news) of the Schaeffler Group, for example, by e-mail, telephone, SMS and/or instant messenger services, such as WhatsApp, to the contacts provided by you when registering for the info service offers via an input mask. In order to use the info services, you need to provide your e-mail address and other information marked as mandatory in the input mask, such as: name, company and telephone number. This data is being collected to send you the advertising and information. For this purpose, we may also engage third parties (service providers) with whom we have a data processing agreement, and transfer your data to any of these third parties. After submitting the registration form, you will receive from us a confirmation e-mail to the e-mail address you provided. The registration will only take effect if you confirm it by clicking on the link in the e-mail.

The legal basis for the processing of your personal data after registration is Art. 6 (1)(a)GDPR.

The data will be erased as soon as it is no longer necessary for the purposes of its collection. Therefore, the data will be stored as long as the registration for the info service is active. You have the right to withdraw your consent to the processing of the personal data at any time by sending an e-mail to unsubscribe@schaeffler.com or by clicking the “unsubscribe” link in received messages, with effect for the future, thereby deregistering from the info service. In this case, all personal data stored for communication will be erased. The withdrawal of consent does not affect the lawfulness of processing based on this consent before its withdrawal.

4. Creation of a user profile for individualised advertising and information

We want to provide you with as individual offers as possible. We would like to use the information about your user behaviour that you provide and generate automatically when you visit our website in order to create advertising tailored to you and your interests. For this purposes, we request your separate consent to the creation of a personalised user profile.

In the user profile, we store the personal data you have provided us while registering for the “Schaeffler Info Service” together with data about your movement on this website and/or in the information and advertising communication we have sent to you. Movement data is information about your user behaviour, e.g. which columns, articles and content you access on this website or in our newsletter, and at which time, including receipt and read confirmations of e-mails and newsletters.

We analyse this usage profile exclusively to send you individually customised information and advertising, provided that we have obtained your separate consent to the use of data for information and advertising purposes due to your registration for the “Schaeffler Info-Service”. For this purpose, we may also engage third parties (service providers) with whom we have a data processing agreement, and transfer your data to any of such third parties.

The legal basis for processing of your personal data after registration is Art. 6(1)(a)GDPR.

The data will be erased as soon as it is no longer necessary in relation to the purposes of its collection. Therefore, data is being stored as long as your consent to data tracking is active. You have the right to withdraw your consent to the processing of personal data at any time by sending an e-mail to unsubscribe@schaeffler.com or by clicking the “unsubscribe” link in received messages, with effect for the future, thereby deregistering from data tracking. In this case, all personal data stored for communication will be deleted. Withdrawing the consent does not affect the lawfulness of the processing based on this consent before its withdrawal.

IV.  Use of cookies

We use cookies to enable you to make the best possible use of the website. Cookies are text files that are stored in the Internet browser or saved by the Internet browser on the terminal device of the user. If a user visits our website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string that allows clear identification of the browser when the website is accessed again.

In the following, we provide you with general information about the use of cookies on our website and the associated processing of personal data. For further information on specifically used cookies, please refer to the Schaeffler Cookie Policy published on this website.

We use cookies to make our website more user-friendly. Some elements of our website require the requesting browser to be identified even after a page break.

In addition, we use cookies on our website to allow the analysis of the user’s surfing behaviour.

When visiting our website the user is informed about the use of cookies and referred to this privacy policy.

The purpose of using technically necessary cookies is to simplify the use of our website for the users. Some features of our website cannot be offered without the use of cookies. It is necessary that the browser is recognised even after a page break. The user data collected through the technically necessary cookies will not be used to create user profiles. Further information can be found in the Schaeffler Cookie Policy.

Analysis cookies are used to improve the quality of our website and its content. Analysis cookies show us how the website is used, so that we can constantly optimise our offer. Further information can be found in the Schaeffler Cookie Policy.

The legal basis for the processing of personal data using cookies is Art. 6(1)(f)GDPR.

Cookies are stored on the terminal device of the user and transferred from it to our website. Therefore, as user, you have full control over the use of cookies. You can disable or restrict the transmission of cookies by changing the settings in your Internet browser. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all features on the website.

V.  Your rights as data subject

If your personal data is being processed, you are the data subject pursuant to the GDPR and you have the following rights:

1.  Right of access (Art. 15 GDPR)

Upon request you can obtain from us confirmation from us as to whether or not your personal data is being processed by us. If this is the case, you can request us to give you access to the information provided for by law (see Art. 15 (1)GDPR). We will also notify you of appropriate safeguards pursuant to Art. 46 GDPR in the context of data transfer, in case your personal data is being transferred to a third country or to an international organisation. There are restrictions according to Sections 34 and 35 BDSG.

2. Right to rectification (Art. 16 GDPR)

You have a right to rectification and/or completion if the processed personal data is inaccurate or incomplete. We have to rectify the data without due delay.

3. Right to restriction of processing (Art. 18 GDPR)

Provided that the legal requirements are met (see Art. 18 (1)GDPR), you have the right to restrict processing of your personal data. For consequences of the restrictions please refer to Art. 18(2) and (3) GDPR .

4. Right to erasure (Art. 17 GDPR)

You have the right to demand from us erasure of your personal data without undue delay, and we are obliged to immediately erase this data if any of the reasons pursuant to Art. 17 (1)GDPR applies. The right to erasure does not apply in cases of Art. 17 (3)GDPR. Furthermore, there are restrictions pursuant to Sections 34 and 35 BDSG.

5. Right to notification

If you have exercised your right to rectification, erasure, or restriction of processing, we are obliged to notify each recipient to whom the personal data have been disclosed of this rectification, erasure, or restriction of processing, unless this proves impossible or involves disproportionate effort. We have to inform you about those recipients upon your request.

6. Right to data portability (Art. 20 GDPR)

You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format. For details please refer to Art. 20 GDPR.

7. Right to object (Art. 21 GDPR)

You have the right to object at any time to the processing of your personal data that is based on Art. 6 (1)(e) or (f)GDPR on grounds relating to your particular situation. Further details can be found in Art. 21 GDPR.

In addition, you have a right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR in conjunction with Section 19 BDSG.

VI. Name and contact details of the controller

Schaeffler AG

Industriestraße 1-3

91074 Herzogenaurach

Germany

Telephone: +49 9132 82-0

Fax: +49 9132 82-49 50

Email: Dataprivacy@schaeffler.com

VII. Contact details of the data protection officer

Schaeffler AG

Data protection officer

Industriestraße 1-3

91074 Herzogenaurach

Deutschland

Telephone: +49 9132 82-1476

Fax: +49 9132 82-5901

Email: Dataprivacy@schaeffler.com

Status: Version 1.0, 08.05.2018

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Cookie Policy

Notice on the use of Cookies

When you visit one of the websites of Schaeffler AG and companies in which Schaeffler AG, directly or indirectly, holds a majority interest (Schaeffler Group), information will be stored on your terminal device in the form of a so-called “cookie”. Cookies are small text files which enable analysis of the use of the website, record settings and data in your browser, as well as allow customizing website to your interests and displaying interest-based advertising on other websites. We do not collect any personal data by means of cookies unless you have expressly given us your consent to do so.

1. Types of cookies

Depending on their function and purpose, cookies can be divided into two categories: technically necessary cookies and optional cookies. There may also be so-called first-party cookies, which are cookies that we place as the operator of the website, and so-called third-party cookies, which are placed by a domain other than ours. In principle, any cookie can be removed by deleting the browser cache, thereby immediately losing its validity.

Below you will find a list of all cookies that can be used on our websites as well as further information about their purpose, period of validity and type.

Technically necessary cookies

Technically necessary cookies are required so that you can navigate through our websites and operate the basic functions of our websites. Without these cookies, the use of the website may be limited.

Optional cookies

Optional cookies collect information about the use of our website, serve to optimise the website and allow the preparation of reports on probable interests and probable demographic characteristics of the visitors. They can also be used to offer targeted content that is relevant to the users and adapted to their interests. The latter information may be shared with third parties, such as advertisers.

In particular we inform you about the following services and cookies:

a) Google Analytics

This website uses Google Analytics, a web analytics service of Google Inc. (“Google“). Google Analytics uses cookies that allow analysing your use of the website. The information generated by the cookie about your use of this website is transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be abbreviated beforehand within the member states of the European Union or in other parties to the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transmitted to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide further services related to the website activity and Internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We would like to point out that on this website Google Analytics has been extended to include the code “anonymizeIp;“ in order to guarantee an anonymised collection of IP addresses (so-called IP masking).

You can prevent the collection by Google Analytics by clicking on the following link (Disable Google Analytics). An opt-out cookie will be set which will prevent the future collection of your data when visiting this website. Alternatively, you can also download and install the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout.

More information about the Google Analytics Terms of Use and Privacy Policy is available at http://www.google.com/analytics/terms/gb.html or at https://policies.google.com/.

b) a) Google advertising features

Diese Webseite nutzt die Google-Werbefunktionen. Für den Einsatz der beschriebenen Werbefunktionen setzt Google Cookies ein. Mit Hilfe der Cookies kann das Nutzerverhalten beim Besuch der Webseite analysiert und anschließend z. B. für nutzungs- und interessenbasierte Werbung genutzt werden.

Diese Webseite nutzt die Remarketing-Funktion von Google. Mittels dieser Funktion können Besucher der Webseite zielgerichtet mit interessenbezogener Werbung angesprochen werden, wenn sie andere Webseiten im Google Display-Netzwerk besuchen oder die Google Suche benutzen und zuvor bestimmte Teile dieser Webseite besucht haben. Im Rahmen der Remarketing-Funktion kann der DoubleClick-Cookie von Google platziert werden.

This website uses the Google advertising features. Google uses cookies for the use of the described advertising functions. With the help of cookies, user behaviour can be analysed when visiting the website and then used, for example, for usage- and interest-based advertising.

This website uses the Google Remarketing feature. It allows visitors to the website to be addressed with interest-based advertising when they visit other websites in the Google Display Network or use the Google Search and have previously visited certain parts of this website. The Remarketing Feature can place Google’s DoubleClick cookie.

When we conduct a communication/marketing campaign that targets online advertising, we use AdWords to display ads based on your likely interests and your use of this website with the help of Remarketing Feature. Depending on the goal of the advertising campaign, a so-called conversion cookie or cookie for Google advertisement preferences may be placed to track whether a user has seen and clicked on the ad.

Google Analytics advertising features, report to Google Display Network impressions as well as probable demographic characteristics and likely interests of the visitors to the website. Your probable demographics and likely interests are revealed by how you use our website and apps or by other companies who also use the Google Advertising Features to understand your likely interests. This information is stored in the cookie for Google advertisement preferences and in the Google DoubleClick cookie and may be transmitted to third parties, such as advertisers.

Google will not merge the IP address transmitted by your browser with other Google data. No personal data will be collected, transmitted or analysed.

The following link provides information about how to prevent the data collection by the Google advertising features: https://support.google.com/ads/answer/2662922.

You can find more information about the Google advertising features and the used cookies as well as the privacy policy of the Google advertising features at: https://www.google.com/policies/technologies/ads/ or at https://policies.google.com/.

c) Hotjar

We use Hotjar to enhance the user experience and the performance of this website. Hotjar uses cookies for this purpose.

Hotjar is a service that analyses the behaviour of users on the website and their feedback. This is done by means of the anonymous recordings of user movements and clicks on the website. Additionally, it also collects and statistically evaluates information about user’s operating system and browser as well as incoming and outgoing links, geographic location, screen resolution and device category. The analytics tool allows us to observe the anonymised behaviour of website users while feedback tools help us to identify user activities, such as commenting or posting reviews. Hotjar does not disclose this information to third parties. More information about collection and processing of data by Hotjar is available here: https://www.hotjar.com/privacy.

You can disable the analysis of your behaviour by Hotjar on its website at: https://www.hotjar.com/opt-out

d) Econda

For the needs-oriented design and for the optimisation of this website, anonymous data are collected and stored using solutions and technologies of Econda GmbH, and usage profiles are created from these data using pseudonyms. For this purpose, cookies can be used to enable the recognition of an Internet browser. Usage profiles will not be merged with data on the holder of the pseudonym without the explicit consent of the visitor. In particular, IP addresses are made unrecognizable immediately after receipt, so that an assignment of usage profiles to IP addresses is not possible.

Visitors to this website can object to data collection and storage by Econda at any time for the future at: (http://www.econda.de/econda/unternehmen/datenschutz/widerspruchscookie/). An opt-out cookie will be placed on your device. More information about Econda’s privacy policy can be found here: https://www.econda.de/service/datenschutz/ .

2. Managing cookies

You can object to the use of cookies so that no cookies will be placed on your terminal device. This can be done, for example, by a corresponding setting in your Internet browser. However, we would like to point out that in this case you may not be able to use all functions of this website to the full extent.

If you want to deactivate individual cookies or services on our website, you will find the necessary information about the respective services in section 1 of this Cookie Policy.

Below we have put together links that provide detailed information about disabling cookies in common browsers:

-Internet Explorer https://support.microsoft.com/help/17442/windows-internet-explorer-delete-manage-cookies

-Mozilla Firefox https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

-Google Chrome https://support.google.com/accounts/answer/61416

-Safari https://support.apple.com/kb/PH21411

We would also like to draw your attention to the deactivation page of the Network Advertising Initiative (http://www.networkadvertising.org/managing/opt_out.asp) and the deactivation page of the Digital Advertising Alliance (http://www.aboutads.info/choices).

If you have any questions about the Cookie Policy, please contact Dataprivacy@Schaeffler.com

Status: Version 1.0, 08.05.2018